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Building a Crisis Communication Plan That Works

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Date and Time

Thursday, August 6, 2026, 12:00 PM until 1:00 PM Eastern Time (US & Canada) (UTC-05:00)

Videoconference information will be provided in an email once payment is received.

Registration Info

Registration is required

Payment In Full In Advance Only

About this event

Is your crisis communication plan ready for the speed, scrutiny, and pressure of today’s environment?

Join Deborah Hileman, SCMP, CEO of the Institute for Crisis Management, for a fast-paced, practical 60-minute webinar on building a crisis communication plan that truly works. You’ll learn how to spot planning gaps, organize decision-making, map stakeholders, prepare messages, choose the right channels, monitor issues, and keep your plan fresh through training and exercises. Walk away with a clear framework you can use immediately to strengthen readiness, protect trust, and help your organization communicate with confidence when every minute—and every message—matters.

About Our Speaker:

A business leader and globally certified strategic communication management and corporate crisis management professional with more than 35 years’ experience in public and private companies and non-profit organizations, Deborah Hileman, SCMP FCSCE CCMC has led high-performing communications teams in health care, manufacturing, insurance and financial services and higher education, among others. Known as a voice of calm in the midst of chaos, Deborah has earned a reputation as a trusted strategist and advisor to C-suite executives, operations and other organizational stakeholders.
Ms. Hileman has been president and CEO of the Institute for Crisis Management, a crisis management consulting firm, since 2014.
A fearless leader known for tackling tough challenges and building high-performance teams, she is a strategic alliance builder adept at bringing diverse groups together to implement cost-effective programs that deliver exceptional value to employees, customers and other stakeholders.
Her consulting and training clients come from a broad cross section of industries, including hi-tech manufacturing, education, consumer goods, energy, hospitality, retail, health care, government and trade associations, among others.
Deborah is a 2025 recipient of the IABC Rae Hamlin Award in recognition of her work promoting global certification for the communications profession.